Medical Service Process for Indonesian Patients

Appointment Application & Information Submission

Click the appointment portal to submit your request and fully complete your personal information

Medical History Review & Specialist Matching

Our staff will contact you within 1 working day to:

• Collect comprehensive medical records (including past medical history, diagnostic reports, etc.)
• Match your condition with an authoritative specialist in the corresponding medical field
• Confirm your consultation schedule

On-site Supported Teleconsultation

Visit designated partner institutions at the scheduled time:

• Local medical facilities/offices providing professional support
• Bilingual medical interpreters available
• Direct consultation with Chinese specialists via 5G consultation system
• Receive personalized plan

Extended Medical services

Apply for additional services if needed:

• Cross-border referral green channel
• International second medical opinion
• Cross-border medical supply coordination